Privacy Policy
Effective Date: April 01, 2025
Website: https://nestlaza.com
Business Name: Nestlaza eCommerce

We (nestlaza.com) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect
We may collect the following types of information:

A. Personal Information: When you register or place an order, we collect:
  • Full Name
  • Phone Number
  • Shipping Address
  • Payment Method (handled securely by third-party gateways)
B. Non-Personal Information: We also collect:
  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on pages
2. How We Use Your Information
We use your information to:
  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website, services, and user experience
  • Send promotional offers (if you opt-in)
  • Detect and prevent fraudulent activities
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
  • Trusted third-party services (e.g., payment gateways, delivery partners)
  • Government or legal authorities when required by law
  • IT and software service providers to improve our platform
  • All third parties are required to respect the confidentiality of your data and comply with applicable privacy laws.
4. Cookies and Tracking
We use cookies and similar technologies to:
  • Remember your preferences
  • Maintain your login session
  • Analyze website performance
  • Deliver targeted advertisements (if applicable)
  • You can control cookies via your browser settings.
5. Your Rights
You have the right to:
  • Access and update your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications
  • Request a copy of the personal data we hold about you
  • To exercise these rights, please email us at info@nestlaza.com.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy
Nestlaza does not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by posting an update on our website.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: info@nestlaza.com
📞 Phone: 01576952354
📍 Address: Sikkatuli, Dhaka, Bangladesh